SmartHost Reviews

Smarthost.net is recognized for its VPS hosting, cloud hosting, reseller hosting, colocation hosting, and dedicated servers. Among these, the VPS hosting plans are particularly highlighted for their configurable resources and NVMe SSD RAID disk space, offering customers a range of options from Low-1 Thread to Extreme 8 Threads CPU. Additionally, domain registration and transfer, SSL certificates, and software control panel licenses are notable services that cater to a broad spectrum of hosting needs. The company's commitment to professional management is evident in its Sales, Billing, and Support departments, ensuring a comprehensive service experience.

Smarthost.net offers a 30-day money-back guarantee for hosting services, allowing customers to receive a full refund if they are not satisfied and terminate their account within this period. This guarantee applies only to hosting services and not to additional products or services. The policy specifies that there are no refunds on dedicated servers, VPS, accounts terminated for violations of terms and conditions, or domain name registrations. However, domain transfers can be facilitated. It's important to note that only first-time accounts are eligible for a refund, and any violations of the agreement will waive the rights under the refund policy. As for a shipping policy, it typically would not apply to Smarthost.net's services since they are digital in nature.

Customer reviews for Smarthost.net are mixed, with a 3.7 out of 5 stars rating on Trustpilot. Positive feedback highlights impressive Storage VPS performance, professional management, and quick support response times. Customers appreciate the cost-effectiveness and data center options in the USA. Negative reviews mention issues with customer service, refund problems, and dissatisfaction with product quality. Some customers have reported rude interactions with support and challenges with the service delivery. It's important to note that experiences vary, and while some customers have had positive interactions and recommend the service, others have faced difficulties.

Yes, setting up a smarthost SMTP relay with cPanel is possible. This configuration allows your server's outgoing emails to be sent through a third-party relay, which can help improve email deliverability. To configure a smarthost in cPanel, you would typically update the Exim Configuration Manager with the smarthost's details. This involves specifying the smarthost's address in the Smarthost Support section under the Mail tab. Additionally, you may need to adjust settings for SPF and DKIM to ensure that emails are properly authenticated. Remember to save the changes and test the email delivery to confirm that the setup is working correctly.

SmartHost Virtual Private Servers (VPS) are server packages that allow you to select custom resources for cpu, memory, diskspace, and bandwidth allotments, which you can then use for any number of websites or applications. SmartHost Virtual Private Servers are designed for clients who want high-quality and reliable server hardware with the software and operational features of a Dedicated Server.

The basic contract with SmartHost includes basic system management upon request (reactive), but not individualized development work nor full system management, unless otherwise specified. Fully managed service (proactive) is available at a very reasonable additional cost, as an upgrade to all SmartHost service offerings.

SmartHost Virtual Private Servers give you the perfect opportunity to operate as a Dedicated Server with root access, without the risk and huge capital outlay. SmartHost maintains the hardware and base operating system of the service, while you can focus on utilizing the software functionality of the server.

The basic contract with SmartHost includes basic system management upon request (reactive), but not individualized development work nor full system management, unless otherwise specified. Fully managed service (proactive) is available at a very reasonable additional cost, as an upgrade to all SmartHost service offerings.

SmartHost Resource Pools (aka Reseller Pool) are packages that allow you to purchase custom resources for cpu, memory, diskspace, IP addresses, and bandwidth allotments. You can then use the purchased resources for any number of Virtual Private Servers (VPS), allocating resources individually to each VPS as you desire.